Recently I was giving a new role in my office and I love it. I
was told to join the newly formed Client
Services Dept so I have a new assignment and work load (not that I am
complaining :* ). I drew up a presentation and went Nestlé as my first
assignment and before I got back to the office that same day, my boss called me
to say we got the job (yaaaaay, not that I am bragging).
I am researching a lot on presentation and what it takes to hit
it off with clients and I want to share. Pastor George used presentation style
a lot for his seminars and I drew resources and gained insights from him(he was
pastor in my former church). What I gained from him was priceless because I saw
him design those slides and make adjustments.
So for readers of my blog that probably need priceless ideas
on how, what, when and why presentation is important for sales and marketing or
just maybe your company dropped the opportunity on your lap as it did mine;
this is for YOU!
First Rule of Great
Presentations
A great presentation does not just happen. It is planned,
rehearsed then delivered with flair. A good presenter is one who learns the
skills of presentations - not one who hopes for talent to carry them. Public
speaking is a set of skills not a talent. You can be a good presenter if you
learn the skills for presentation success. You will be a great speaker if you
learn from every presentation you deliver. Great presenters start as poor
speakers – then they get better.
Purpose of your
presentation
Imagine that you have been scheduled to speak to a group. An
important question for you to review is “Why am I delivering this presentation?” Don’t answer, “Because I was asked.” Instead
ask why does this group need to hear from you? What message is so important
that you must take their time to speak to them? You must be clear on the
purpose of your speech before you can write it. Please don’t give a speech just
because you are the boss. Don’t waste their time and embarrass yourself. Have
something worthwhile to say. If you start by knowing what you want to happen
then you will begin to create an effective speech.
Design your
presentation backwards
The most common way to write your speech is to start at the
beginning and write to the end. That is not an effective way to write a speech.
Instead write the speech backwards. Start with the destination and work back to
the opening. You will write your speech faster and clearer if you start with
the end in mind. Know your purpose. Write the closing line that hammers home
your message. Then write the points to support that close. Then write your
opening that launches you into that presentation. Designing your speech is also
a set of communication skills.
Presentation Structure
There are many presentation structures that you can choose
from. When you speak to a business group the most effective approach is to
state your conclusions first, the actions required then follow with supporting
information. That would be an effective business speech.
The most boring and
ineffectual presentation style to use with a business group is the scientific
method. The scientific method starts with a problem, followed by a hypothesis,
a method, results and conclusion. That sounds logical but most people in
business today do not have the patience to listen to that litany. I didn't bother using it at all and I achieved better results. They (clients) want the answer
first. Speak – don’t lecture
.
Pain and Relief
Strategy
An effective sales technique is to first reveal or describe
their pain, fear or problem. Then you offer the relief to the pain. The relief
from pain and desire for pleasure are powerful motivators. Just don’t dwell on
the pain too long. You are there to provide the solutions, aren't you?
Illustrating your main
points
We need images to understand. A good image for the accountant
and numbers type is a chart. Bankers, financial planners and money folk love
charts and graphs. Use pie charts, bar graphs and piles of coins to illustrate
and emphasize your points when talking to financial types. Images can
contribute more to the success of your presentation then words. I used a lot of
groceries stuffs and pictures since that was what I was marketing and I made
sure that every slide had something pictorial about it. Picture conveys
powerful message and the more the pictures, the more it appeals to clients who
in turn will appreciate your presentation and buy what you have to sell.
Tell Stories
Tell stories. Paint word pictures that create images in the
listeners’ minds. If they can see it they are more likely to understand and
remember your message. The best public speakers are storytellers Use stories
and anecdotes to illustrate and reinforce the main points of your presentation.
Learn to master the skill of storytelling. Listen to newscasters, entertainers
and other speakers.
The best stories are personal.
Because they are yours - they are easier to remember and they make your
presentation unique. We listen to stories. We hate lectures. The way to find
personal stories that can be used in your presentations is to write them down.
Make a list of significant things that happened to you and those around you;
the first time… the best, the worst, the biggest mistake, the best break, the
greatest ah-ha, the funniest moment, the most frustrating incident, the dumbest
thing you did, the most embarrassing moment…
The things that hurt
you the most make the best stories to tell in your presentations. Rehearse your
stories to edit them down into a short story that is easy to listen to.
Researching your
presentation
Get your facts straight. Don’t stand there saying, “I think
so” or “I’m not sure.” Don’t lie and
pretend to know something you do not. So spend time collecting and confirming
your information. Too many public speakers are quick to present their opinions
without providing clear substance. Avoid that trap. Do a quick search on one or
a few of the Internet search engines to find some new insights on the topic of
your presentation. These Internet ‘facts’ might not be confirmable so present
them as what you found – ‘Stuff from the Internet’.
I remember Pastor George always saying whatever you need to
know, Google is your best teacher. My boss went through my slides and when he
noticed that I spelt Nestlé as Nestle, he quickly corrected me. Little mistakes
as not spelling the company’s name right, assumption, over confidence and over
sights can kill off your chance and make you lose the job or services you
intend to provide to clients.
Remembering and Rehearsing
your Presentation
Remember and rehearse your speech on your feet at least three
times. It is okay to rehearse parts of it in your car or sitting at your desk.
But because you will deliver in on your feet – you rehearse the speech on your
feet. It feels different when you speak on your feet. Get used to the feel of
delivering your presentation. The best way to reinforce a set of skills is by
repeating the pattern the way you plan to deliver. Golfers and musicians
rehearse their patterns so the skills of the big day are natural to them.
The best public speakers do not memorize their presentation.
Instead know your topic and the issues. Then make notes for yourself. But don’t
read your speech.
Overcoming the fear of
public speaking
In most cases the symptoms of the fear are not noticeable to
your audience. You might feel terrified but your audience doesn't know. There
are several ways to get past speech anxiety. Focus on the success of your presentation. Before you step up to speak take a couple of slow deep breaths. Speak
slowly. Don’t let it run away from you.
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Edited from presentationskills.ca
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